Terms & Conditions — ajo888

In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:

• "Platform" means the ajo888 website accessible at https://ajo888.cam, together with all associated mobile applications, APIs, and services offered thereunder.
• "Member" / "User" means any individual who has successfully registered an account on the Platform and whose account remains in good standing.
• "Account" means the individual member account created upon successful registration, through which the Member accesses Platform services.
• "Wallet" means the digital balance held within a Member's Account, denominated in Indonesian Rupiah (IDR / Rp), reflecting available funds for wagering and withdrawal.
• "Wager" / "Bet" means any staking transaction placed by a Member on an event, game outcome, or market available on the Platform.
• "Bonus Funds" means promotional credits, free bets, cashback, or other non-cash incentives credited to a Member's Account by ajo888.
• "KYC" means Know Your Customer — the identity and age verification procedures conducted by ajo888 in accordance with international anti-money-laundering best practices.
• "Applicable Law" means all laws, regulations, and rules applicable to ajo888's operations in the jurisdictions in which it holds gaming authorization.
• "Force Majeure" means any event beyond ajo888's reasonable control, including but not limited to natural disasters, cyberattacks, government actions, or network infrastructure failures.
• "Prohibited Jurisdiction" means any country or territory from which access to the Platform is restricted or prohibited under Applicable Law.

To register and maintain an Account on ajo888, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. ajo888 strictly enforces the 21+ age requirement and will request documentary proof of age during the KYC verification process.
• You must be accessing the Platform from a jurisdiction in which online betting is not explicitly prohibited under local law as it applies to you personally.
• You must not be a current employee, contractor, director, agent, or immediate family member of an employee of ajo888 or any of its affiliated companies or game providers.
• You must be of sound mind and acting on your own behalf, not as an agent or representative of a third party.
• You must not have a pre-existing Account on ajo888 that was closed or suspended due to a policy violation. Circumventing a ban by registering a new account is strictly prohibited.
• You must not be subject to a self-exclusion order placed through ajo888's Responsible Gaming system.

To access ajo888's full range of services, you must complete the registration process. By submitting a registration application, you represent and warrant that all information provided is accurate, complete, and current.

3.1 Registration Requirements

• Each individual may hold only one (1) Account on the Platform. Duplicate accounts will be merged or closed, and any associated Bonus Funds will be forfeited.
• You must provide a valid email address that you own and can access. Your email address will be used for account communications, transaction confirmations, and identity verification.
• You must select a unique username and a strong password. You are solely responsible for maintaining the confidentiality of your login credentials.
• You must agree to these Terms & Conditions, the Privacy Policy, and the Responsible Gaming Policy at the time of registration.

3.2 KYC Verification

ajo888 is required to conduct KYC verification before processing withdrawals above specified thresholds. KYC documentation typically includes a government-issued photo ID (Indonesian National ID / KTP, passport, or driver's license), proof of address, and — where required — proof of payment method ownership. Failure to complete KYC within the stipulated timeframe may result in temporary withdrawal suspension.

3.3 Account Security

• You must notify ajo888 immediately if you suspect unauthorized access to your Account by contacting our support team at the address set out in the Contact clause.
• ajo888 will never ask you for your password via email, chat, or telephone. Any communication purporting to request your password is fraudulent.
• ajo888 strongly recommends enabling two-factor authentication (2FA) on your Account. Members who opt to enable 2FA accept that login without the second factor will be blocked.

4.1 Accepted Payment Methods

ajo888 accepts deposits and processes withdrawals in Indonesian Rupiah (IDR / Rp) through the following verified payment channels:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OCBC NISP
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

4.2 Deposit Conditions

• Minimum deposit amounts vary by payment method and are displayed at the point of transaction within your Member Account dashboard.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited and will be returned where technically possible, or held pending investigation.
• ajo888 does not charge deposit fees; however, your bank or e-wallet provider may apply its own transaction charges, for which ajo888 accepts no responsibility.
• Deposits are typically credited to your Wallet within minutes of confirmed receipt. In rare cases involving bank processing delays, crediting may take up to 60 minutes. If a deposit is not reflected within this period, contact our support team with the transaction reference number.

4.3 Withdrawal Conditions

• Withdrawals may only be made to a payment account registered in your own name and matching the details on file with ajo888.
• ajo888 targets withdrawal processing within five (5) minutes for amounts below the enhanced-due-diligence threshold, subject to KYC completion and security checks.
• Withdrawals will not be processed if the Member has an outstanding wagering requirement on active Bonus Funds. Real-money funds and bonus funds are tracked separately within your Wallet.
• ajo888 reserves the right to apply additional verification steps for large withdrawal requests or where transaction patterns trigger our fraud detection systems.
• Minimum and maximum withdrawal limits per transaction and per rolling period are displayed within your Account settings and may be updated from time to time with notice.

ajo888 offers various promotional incentives including welcome bonuses, reload bonuses, cashback rewards, free bets, and seasonal promotions tied to events such as BRI Liga 1 fixtures, the Piala AFF, Idul Fitri, and Ramadhan. All bonuses are subject to the following general conditions unless the specific promotion's terms state otherwise:

5.1 Wagering Requirements

• All Bonus Funds are subject to a minimum wagering requirement before they or any winnings derived from them may be withdrawn. The applicable multiplier is stated clearly on each promotion's individual terms page.
• Wagering contributions vary by game category. Typically, sports bets at minimum odds of 1.50 contribute 100% toward the wagering requirement; slot games contribute 100%; live casino games contribute between 10% and 25%; and certain excluded game types contribute 0%.
• If a withdrawal is requested before the wagering requirement is met, any remaining Bonus Funds and associated winnings will be forfeited automatically.

5.2 Bonus Abuse & Fraud

• Members found to be exploiting bonuses through the use of multiple accounts, coordinated betting strategies, or systematic low-risk wagering patterns designed to clear requirements without genuine play risk will have their Bonus Funds and associated winnings voided.
• ajo888 reserves the right to withhold, reverse, or reclaim any bonus or promotional reward where it reasonably determines that the promotion has been abused or that the Member has provided false information to qualify.
• Only one welcome bonus is available per Member, per household, per IP address, and per device.

5.3 Bonus Expiry

Bonus Funds and associated free bets expire if not used or if wagering requirements are not met within the period specified in the promotion's individual terms, which is typically 7 to 30 days from the date of crediting. Expired bonuses are removed from the Member's Wallet automatically and cannot be reinstated.

The following general betting rules apply across all markets and game types available on ajo888, including football (bandar bola — online football wagering markets), togel (Indonesia's traditional numbers lottery), live casino, crash games, and slot titles. Specific market rules are published within each game or betting category.

• All bets are final once confirmed. ajo888 does not accept requests to cancel, void, or amend a bet after it has been accepted by the Platform, except where a market is declared void by ajo888 under these rules.
• ajo888 reserves the right to void any bet placed on an event where the outcome was known at the time the bet was accepted, where a clear pricing error occurred, or where suspicious betting patterns are detected.
• For football betting — including Asian handicap (voor bola) and mix parlay (accumulator) markets — official competition results as declared by the governing body (e.g., BRI Liga 1, EPL, FIFA) are used to settle markets. Extra time and penalty shootouts are included only where explicitly stated in the market description.
• Maximum win limits per event, per day, and per rolling period apply and are detailed within the relevant sport or game category page. Bets that would result in winnings exceeding these limits may be reduced or declined at ajo888's discretion.
• ajo888 reserves the right to impose individual betting limits on any Member's Account at any time, including for risk management purposes, without obligation to provide a reason.
• In the event of a technical fault, system error, or communication failure during a live betting session, ajo888 will attempt to settle affected bets at the correct market price. Where this is not possible, affected bets will be voided and stakes returned.

Members are strictly prohibited from engaging in the following conduct while using the ajo888 Platform:

• Registering more than one Account, or using another person's Account with or without their consent.
• Providing false, misleading, or fraudulent information during registration or the KYC process.
• Using the Platform for any money laundering activity, terrorist financing, or any other financial crime.
• Exploiting software bugs, glitches, or errors in the Platform for financial gain. Any winnings arising from a known or exploited error may be forfeited.
• Using any automated betting software, bots, scrapers, or artificial intelligence tools to interact with the Platform without ajo888's prior written consent.
• Engaging in or facilitating match-fixing, insider trading on sports events, or any form of corruption of sporting outcomes.
• Harassing, threatening, or abusing ajo888 staff or other Members through any communication channel provided by the Platform.
• Attempting to circumvent technical security measures, access systems beyond your authorized scope, or reverse-engineer any part of the Platform.

All content on the ajo888 Platform — including but not limited to the brand name, logo, interface design, graphics, text, software, game content, odds data, promotional materials, and all other original works — is the exclusive intellectual property of ajo888 or its licensed content providers, and is protected by applicable copyright, trademark, and intellectual property laws.

• Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial gaming purposes.
• No content from the Platform may be reproduced, distributed, publicly displayed, modified, adapted, or commercially exploited without ajo888's prior written authorization.
• Game content and software provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — remains the intellectual property of the respective provider and is subject to that provider's own licensing terms.

ajo888 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy. Key data practices include:

• Personal data collected during registration and KYC — including your name, date of birth, identification documents, and payment details — is used solely for account management, fraud prevention, and regulatory compliance purposes.
• ajo888 does not sell your personal data to third parties for marketing purposes. Data may be shared with licensed payment processors, KYC verification partners, and regulatory bodies as required by Applicable Law.
• All data transmitted between your device and the ajo888 Platform is encrypted using 256-bit SSL/TLS technology. Our databases are secured with industry-standard access controls and regular penetration testing.
• You have the right to request access to, correction of, or deletion of your personal data subject to our retention obligations under Applicable Law. Requests should be submitted to our support team.

Please refer to our full Privacy Policy for a complete description of our data practices and your rights as a data subject.

To the fullest extent permitted under Applicable Law, ajo888 hereby excludes all liability for the following categories of loss or damage:

• Any loss of profits, revenue, anticipated savings, data, goodwill, or business opportunity, whether arising directly or indirectly from use of the Platform.
• Losses arising from network outages, third-party service failures, telecommunications disruptions, or Force Majeure events that prevent access to or normal operation of the Platform.
• Losses attributable to unauthorized access to a Member's Account where ajo888 has fulfilled its security obligations under these terms and the breach was caused by the Member's failure to safeguard their credentials.
• Losses arising from the Member's reliance on any promotional material, odds display, or game outcome prediction that was later found to contain a typographical or technical error.

Where liability cannot be excluded entirely under Applicable Law, ajo888's maximum aggregate liability to any individual Member in respect of any and all claims arising within a given 30-day period shall not exceed the total net deposits made by that Member to ajo888 during that same 30-day period.

Nothing in these Terms & Conditions excludes or limits ajo888's liability for fraud, willful misconduct, or any other category of liability that cannot lawfully be excluded.

11.1 Closure by the Member

Members may request closure of their Account at any time by contacting ajo888's support team. Upon closure, any real-money balance remaining in the Wallet (net of outstanding wagering requirements on Bonus Funds) will be returned to the Member's verified payment method within the standard processing timeframe. Accounts closed at the Member's request cannot be reopened for a period of 30 days.

11.2 Closure by ajo888

ajo888 reserves the right to suspend or permanently close any Account, with or without prior notice, in the event of:

• A material breach of any provision of these Terms & Conditions.
• Conduct that ajo888 reasonably believes constitutes fraud, money laundering, or another form of financial crime.
• An inability to complete KYC verification within the required timeframe.
• A court order, regulatory directive, or law enforcement instruction requiring closure.
• The Member being identified as having registered from a Prohibited Jurisdiction.

Where an Account is closed due to a policy violation, ajo888 may withhold the Wallet balance pending investigation. If the investigation confirms a breach, the balance may be forfeited. If no breach is confirmed, the balance will be returned within 14 business days.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with the applicable international gaming regulations under which ajo888 holds its operating authorization.

12.1 Internal Complaints Procedure

In the event of a dispute, Members are encouraged to first contact ajo888's support team to seek an informal resolution. Our team will acknowledge your complaint within 24 hours and aim to provide a substantive response within 5 business days. All complaints should be submitted in writing to the contact address set out in Clause 14.

12.2 Arbitration

If a complaint cannot be resolved through ajo888's internal complaints procedure, the dispute shall be submitted to binding arbitration under internationally recognized arbitration rules. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding on both parties.

ajo888 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, ajo888 will notify registered Members via email or a prominent notice on the Platform at least 7 days before the changes take effect, except where an immediate amendment is required to comply with Applicable Law or to protect the security of the Platform or its Members.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the revised terms, you must cease using the Platform and may request Account closure in accordance with Clause 11.1.

We recommend that Members review these Terms & Conditions periodically to stay informed of any updates. The "Last Updated" date at the top of this page reflects the most recent revision.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your ajo888 Account, please contact our support team through the following channel:

For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please refer to our dedicated Responsible Gaming page, or include "Responsible Gaming Request" in the subject line of your support email.